Posts Tagged ‘Chapter 7: Value Is Not Promised; It Is Proven’
ACT II. How Value Actually Forms, Drifts, and Becomes Credible
Topics in this chapter: AI ROI (4) · Value realization (4) · Vendor accountability (3) · Request for Value (2) · Supplier performance (2) · AI governance (1) · Business cases (1) · Contract terms (1) · Government audits (1) · Outcome-based pricing (1) · Procurement (1)
New Zealand Tracks On-Time, On-Budget Purchases but Not Results
New Zealand’s annual procurement capability report counts how many agencies recorded on-time and on-budget delivery. It has no figure for whether purchases produced their results, and its benefits reporting for significant contracts is paused.
Read MoreWhy AI Success-Story Collections Can’t Prove ROI for You
Collections of AI success stories are good for ideas, but the numbers in them were almost always written by someone other than the buyer who lived with the result.
Read MoreAmtrak Paid for Hours With No Measure of What They Produced
An Amtrak audit questioned nearly all the spending on a technology contract over missing paperwork. The contract paid for hours and had no explicit performance measures, so nobody could show what the hours produced.
Read MoreAI Token Pricing: The Seller Sets Both the Price and the Quantity
The list price of the leading model fell by about a fifth while it spends roughly three times the median number of tokens to finish the same work, and only one of those numbers was in the announcement.
Read MoreNinety Days to Prove AI Value
An analyst firm has put a deadline on proof, and nothing in the advice says where the claim being tested comes from or whose words it is written in.
Read MoreThe NHS Standard for Buying Medical Tech Never Checks Results
The Department of Health and Social Care published a national standard for value in medical technology in June. Every mandatory line in it is about weighting a tender, and the word verify appears nowhere.
Read MoreWhy What Was Sold and What Was Delivered Never Get Compared
A sale closes against a promise the account team never sees written down and inherits anyway. A buyer-governed standard, set before the first conversation, holds both teams to one document.
Read MoreWhy Externally Tested Credentials Hold Their Value
Across 37.7 million US resumes, credentials that someone outside tests and renews keep adding wage value, while badges stop paying after the first. Most enterprises build capability the badge way, by adding.
Read MoreHow Buyers Earn Preferred-Customer Status With Suppliers
Suppliers decide which buyers get their best people and scarcest capacity. The research says that decision runs on demonstrated behavior, not on order size, and it is reissued rather than banked.
Read MoreAn IT Standard Once Required Saying Whether Investments Paid Off
ISACA once published a standard whose last process required a verdict on whether an investment delivered its value. It no longer stands alone, and the obligation it carried has no home.
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