Posts Tagged ‘Value realization’
Whether a purchase delivered after go-live, and who checks once the project closes.
In the book: Chapter 1: The Illusion of Value (1) · Chapter 3: Value Drift (1) · Chapter 6: Tech Bloat as Governance Failure (1) · Chapter 7: Value Is Not Promised; It Is Proven (4) · Chapter 9: The Value Control Loop (2) · Chapter 11: Outcome Credibility Markets (1) · Chapter 12: Compounded Value (1) · Chapter 14: Who Controls Value Engagement? (1) · Chapter 15: The Value Lattice System (1) · Chapter 17: VIGOR: Governance and Realization (1) · Chapter 19: Preemptive Value Architecture (1) · Chapter 20: The Buyer Value Practice (1) · Chapter 21: Decision Artifacts That Govern Outcomes (1)
New Zealand Tracks On-Time, On-Budget Purchases but Not Results
New Zealand’s annual procurement capability report counts how many agencies recorded on-time and on-budget delivery. It has no figure for whether purchases produced their results, and its benefits reporting for significant contracts is paused.
Read MoreWhen a Purchase Disappoints, the Original Claims Are Missing
When a purchase disappoints, the standard advice is to return to what was promised before the commitment. It only works if someone wrote those promises down in a place the review can find.
Read MoreWhen Vendors Measure the Value You Get, Keep Your Own Record
Vendors and their partners are building funded programs to define and measure the value their customers get. That is real progress, and it makes the buyer’s own record more important.
Read MoreA Post-Implementation Review That Never Asked If the System Worked
An Australian agency’s plan called for a post-implementation review. The workshop it held after launch identified four priority actions, each about how projects are run. None concerned what the new system was bought to do.
Read MoreAn Australian Audit Found Upgrades Marked Complete but Unverified
An Australian audit found a department had marked every upgrade metric complete, yet the auditors could not verify the upgrades. Checking a result takes a buyer’s own handover record and funded upkeep.
Read MoreAccounting Rule Makers Are Cutting a Test of Whether Deals Worked
The International Accounting Standards Board proposed that companies disclose whether an acquisition met the targets they set on the day they bought it, and that is the line now proposed for removal.
Read MoreRewritten US Federal Quality Rules Never Check the Result
The federal quality rules were rebuilt from a blank page last year. The word verify appears three times in them, and none of the three asks what the purchase was supposed to produce.
Read MoreWhy What Was Sold and What Was Delivered Never Get Compared
A sale closes against a promise the account team never sees written down and inherits anyway. A buyer-governed standard, set before the first conversation, holds both teams to one document.
Read MoreA Shortfall in Year One Costs More Than One Year of Value
A value shortfall is booked as a one-time variance. Because value compounds, an ungoverned year removes the base the next years would build on, and only a multi-year record of realized value shows the loss.
Read MoreWhy Externally Tested Credentials Hold Their Value
Across 37.7 million US resumes, credentials that someone outside tests and renews keep adding wage value, while badges stop paying after the first. Most enterprises build capability the badge way, by adding.
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