Posts Tagged ‘Chapter 21: Decision Artifacts That Govern Outcomes’
ACT III. How Value Is Governed Into Existence
Topics in this chapter: Board oversight (2) · Business cases (2) · Request for Value (2) · AI governance (1) · Contract terms (1) · Government audits (1) · Value realization (1)
When a Purchase Disappoints, the Original Claims Are Missing
When a purchase disappoints, the standard advice is to return to what was promised before the commitment. It only works if someone wrote those promises down in a place the review can find.
Read MoreBusiness Cases Budget the Software and Assume the Change
The cost of changing how people work rarely appears in an investment case. Written down as conditions the business agrees to meet, it can be staffed and budgeted before approval and checked at the review afterward.
Read MoreAustralia’s Munitions Contract Let the Supplier Grade Itself
An Australian audit of a munitions contract shows a buyer that wrote supply, capability and cost into the contract and tied the supplier’s profit to the measures easiest to count. The capability measure was self-assessed.
Read MoreNew C-Suite Roles Coordinate Strategy but Own None of the Results
The market’s newest answer to the alignment gap is a C-suite seat that owns none of it. Alignment is not agreement, and custody is structural or it is absent. Rebuild the table.
Read MoreIndustry Roundtables Can’t Define Value for Your Purchases
An invite-only gathering of senior value leaders can settle what trusted outcomes mean for the people in the room. Only a standard the buyer publishes settles it for everyone who was not invited.
Read MoreEurope Lets AI Buyers Complain About Suppliers, With Evidence
Europe just gave the AI buyer a formal complaint right against its supplier. The statute puts the burden of evidence on the buyer, which is where it always belonged.
Read MoreHow One Gartner Figure Changed Meaning in Business Cases
A number restated three times is not three sources. One Gartner figure inverted its meaning in two public steps, and the buyer’s own evidence file is where the standard applies first.
Read More