Posts Tagged ‘Alignment’
Business Cases Budget the Software and Assume the Change
The cost of changing how people work rarely appears in an investment case. Written down as conditions the business agrees to meet, it can be staffed and budgeted before approval and checked at the review afterward.
Read MoreAustralia’s Munitions Contract Let the Supplier Grade Itself
An Australian audit of a munitions contract shows a buyer that wrote supply, capability and cost into the contract and tied the supplier’s profit to the measures easiest to count. The capability measure was self-assessed.
Read MoreA Federal IT Fund Required Savings Estimates but Not Savings
A federal modernization fund required a savings estimate with every proposal, and repayment did not depend on the savings arriving. Eight years later its administrator and its auditor count the results differently.
Read MoreAmtrak Paid for Hours With No Measure of What They Produced
An Amtrak audit questioned nearly all the spending on a technology contract over missing paperwork. The contract paid for hours and had no explicit performance measures, so nobody could show what the hours produced.
Read MoreOutcome-Based Pricing Works Only if the Buyer Does the Measuring
Vendors now sell results priced per outcome. Unless the buyer holds custody of the measurement before signature, an outcome contract pays for whatever the vendor decides to count.
Read MoreNew C-Suite Roles Coordinate Strategy but Own None of the Results
The market’s newest answer to the alignment gap is a C-suite seat that owns none of it. Alignment is not agreement, and custody is structural or it is absent. Rebuild the table.
Read MoreCompanies Track AI Spending but Not the Value It Creates
Accenture’s July report finds AI spend landing on the cost line while the value it creates goes untracked. It names the cause accurately. Its fix, a shared forum, leaves the metered bill where it was.
Read MoreA Senate Bill on AI Agents Sets Conditions on the Buyer
The first federal text on AI agents does not ask the software to behave well. It specifies conditions the arrangement must have, and most enterprises cannot meet one of them internally.
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